Consulting
Sales
Are you tired of lost business due to leads that were never followed upon?
Sales is often spoken of as a blend of art and science. Building a game-changing application is an art of blending the two while most importantly maintaining authentic and meaningful relationships with customers.
An effective Sales Cloud rollout:
- Bring organizational value at every stage.
- Allow executives to have the data insights to drive the vision of the organization.
- Allow sales leaders the opportunity to focus resources effectively.
- Motivate your sales team to hit organizational targets and ensure they see the system as the only tool that separates them from their competitors
Service
Are your customers constantly feeling lost in shuffle of everyday business?
Service-oriented engagements are focused on three audiences:
- Customer
- Service team
- Business
Technology can be molded based on your strategic vision and business requirements to address your needs today and challenges that lie ahead.
An effective Service Cloud rollout:
Marketing
Are your losing track on marketing strategies and specific ROIs?
Connecting with your audience today requires effective marketing strategies and campaigns that are rooted in data, digital, mobile and social.
By understanding your long and short-term marketing objectives, we deliver engagement strategies and solutions that drive an increase in leads, conversions and sales.
We developing marketing strategies rooted in data that ensures campaigns are relevant, timely and targeted with content that gets the right message to the right people through the right channels.
An effective Marketing Cloud rollout:
- Bring a grasp on Email, Mobile, Social, Advertising, and Web with Marketing Studio rollout.
- Bring a grasp on Journey, Audience, Personalization, Content, and Analytics with the Marketing Builder rollout.
Human Resources
How can you make sure you're attracting and retaining the people you need to hit growth and revenue targets?
Consider the opportunity to better understand your candidates and employees for your benefit and theirs
Create an effective HR:
- From training and operations to performance reviews and time tracking, manage and report on all aspects of human resources from the Salesforce platform.
Operations
Do you have a consolidated view of cross-deparental centralized data where you can effectively manage operations and make informed decisions?
Consider having your secured data enabled as a single point of truth allowing your management team to effectively make timely data driven decisions.
Create effective Operations:
- Physical locations, data security, IT infrastructure, reporting and executive targets all need to be considered when managing operations. We understand stakeholder requirements and provide technology and process recommendations that leverage Salesforce as the core operational platform.
Finance
How can you make sure you're attracting and retaining the people you need to hit growth and revenue targets?
Whether you are considering integration with an on-premise ERP or a financial system developed in the cloud on the Salesforce platform, we provide you with application recommendations, integration expertise and best practices training and adoption
An effective finance:
- Integrated and real time business and financial data.
Small & Medium Sized Business
Are limitations in resources hindering you from giving your business a turn-around?
Not all organizations have the resources or desire to run a transformational project. That's why we built our Quick Deploy offering where the goal is to get customers up and running on Salesforce in the shortest time possible. Our flexible, fixed-fee packages are designed to overcome common challenges facing small and medium sized businesses.
Effective Small Business rollout
- Better understanding of the power of data and how you can leverage the Salesforce platform to scale your business.
Salesforce Implementation
Sales Cloud
Are you looking to Increase productivity by giving your sales teams the power to close deals like never before?
Keep pipeline filled with solid leads, and score more wins without software, hardware, or speed limits.
- Find the right customers, close the deals faster, and grow your business.
- Sell smarter with AI - Einstein artificial intelligence baked right into the sales process. This allow to automatically capture data and get instant insights, for example top leads, next steps, and suggested actions.
- Flexible user experience from mobile to desktop only accelerates productivity when Selling from the field or the inbox.
- Close more deals anytime, anywhere by seeing everything from sales forecasts to team performance on any device allowing reps to focus on the most important actions, giving them the right advice at the right time.
- Provide 360-degree view of customer experience by connecting all channel across the buyer’s journey - making consistent selling process allowing sales, service, and marketing data to work together.
- Optimize the quote-to-cash process by automating your configure, price, and quote process empowering your sales teams to close deals faster with Salesforce CPQ - a Leader in the Gartner Magic Quadrant for CPQ.
CPQ
Automate quotes and control pricing to close deals much faster.Service Cloud
Support customers over any channel by Delivering personalized support via phone, email, chat, and SMS.
Improve support with AI by giving agents a deeper understanding of the customer while giving managers a holistic dashboard view of team performance and Einstein Analytics recommendations.
By understanding your long and short-term marketing objectives, we deliver engagement strategies and solutions that drive an increase in leads, conversions and sales.
View all the details of a case at a glance, boosting agent efficiency and customer satisfaction with a console that displays everything relevant to a case from all deparents including legacy system data.
First trip resolution of onsite service will Improve field service operations with a mobile-first experience providing technicians the right tools for the job with Einstein AI.
Self-service portal will reduce case volume by Giving customers the autonomy of a custom branded community that connects them to subject-matter experts, shared knowledge base and peers.
Marketing Cloud
Unified marketing platform to understand, engage, and personalize consumer experience. Build 1-to-1 Consumer-centric journeys by with a single holistic view. Connect all the dots of interaction by Integratigrating touchpoints with your brand across advertising, marketing, commerce, sales, service, and apps. Smarter AI Marketing by discovering best consumers and segments to engage with automatic predictive recommendations. Streamline cross channel campaigns by leveraging pre-built templates, message flows, and apps.Engage both B2C or B2B on one platform.
- Journey Builder - Create 1-to-1 consumer journeys across all channels and deparents.
- Email Studio - Build personalized email campaigns with the world’s #1 email marketing platform.
- Salesforce DMP - Capture and activate data from any source on a unified platform.
- Salesforce Data Studio - Power your marketing with data from the world's largest premium data ecosystem.
- Social Studio - Listen, publish, and engage with your consumers across social media channels.
- Advertising Studio - Target 1-to-1 advertising using your CRM data to acquire and re-engage consumers.
- Mobile Studio - Personalize mobile interactions including SMS, push notifications, and group messaging.
- Interaction Studio - Visualize, track, and manage realtime consumer experiences — driving valuable engagement at the right moment, just the way your audience prefers.
- Pardot - Unite marketing and sales on a single platform for B2B marketing automation
Community Cloud
Design, launch, and manage everything from one place.
Commerce Cloud
Connect with customers anytime, anywhere, on any device.
